Everything you need to know

In order to complete a booking, please transfer a deposit of €200 to account no. 205.088 (in the name of Erwin Soukup) at Raiffeisenbank Kötschach Mauthen (sort code 39364). You will then receive the booking confirmation. New customers must take out travel insurance. Conclude your travel insurance HERE at a charge. Alternatively, you can transfer the full amount when making your booking.

Please use the following bank details to transfer the deposit from EU countries in the most cost-efficient way:

IBAN: AT86 3936 4000 00205088
BIC: RZKTAT2K364

You can either transfer the balance to us shortly before setting off (approx. 2 weeks in advance) or pay it in cash on site.

We charge a daily flat rate of between €10 and €15 for your four-legged friend, depending on the size of the dog. Unfortunately, no dogs or other pets are permitted in the Spring, Summer, Autumn and Winter apartments.

All prices are in euro per day and apartment, excl. electricity according to the meter and local tax. (4 person prices are for 2 adults and 2 children). We charge a final cleaning fee of €30 – €39 per stay.

The Austrian Hotel Regulations apply.

Information according to the E-Commerce Act:
Trade group: hotel industry, Chamber of Agriculture
Supervisory authority: District Court Hermagor
Member of the Chamber of Commerce: Chamber of Agriculture, Carinthia Chamber of Commerce
Professional group: Hotel and hospitality industry
Chamber of Agriculture – Farm holidays
VAT ID: ATU 65587938

The Austrian Hotel Regulations apply.

Information according to the E-Commerce Act:
Trade group: hotel industry, Chamber of Agriculture
Supervisory authority: District Court Hermagor
Member of the Chamber of Commerce: Chamber of Agriculture, Carinthia Chamber of Commerce
Professional group: Hotel and hospitality industry
Chamber of Agriculture – Farm holidays
VAT ID: ATU 65587938

7 days or more before arrival: 95%
30 days or more before arrival: 70%
90 days before arrival: 40%
91 days before arrival: Free of charge. No cancellation fee up to 3 months before the arrival date.
Please note that €100,-- of the deposit paid will be retained as a processing fee. The remaining amount will be refunded in the form of a gift certificate. We ask for your understanding that no other form of refund is possible.
The GENERAL TERMS AND CONDITIONS FOR THE HOTEL INDUSTRY apply.